Privacy Policy

Last updated: July 2, 2026

Introduction

Fixify, we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

When you visit our website, we may collect certain information automatically, including:

• Device information, such as your browser type, IP address, time zone, and device identifiers.

• Usage information, including pages viewed, products visited, and interactions with our website.

• Cookies and similar technologies used to improve website functionality and user experience.

When you make a purchase or attempt to make a purchase, we may collect:

• Name.

• Billing address.

• Shipping address.

• Payment information.

• Email address.

• Phone number.

• Order details and purchase history.

Payment information is processed securely by our payment service providers, including Shopify Payments. We do not store complete payment card information on our servers.

How We Use Your Information

We use personal information to:

• Process and fulfill orders.

• Provide customer support.

• Communicate with customers regarding purchases and services.

• Detect and prevent fraud and unauthorized transactions.

• Improve our website, products, and customer experience.

• Comply with legal obligations and enforce our policies.

• Send promotional communications when permitted by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, and improve user experiences.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Sharing Personal Information

We may share personal information with trusted third-party service providers that assist in operating our business, including:

• Payment processors, including Shopify Payments.

• Shipping and logistics providers.

• Analytics and website performance services.

• Customer support and communication platforms.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business operations.

We do not sell customers' personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, comply with legal requirements, and enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

International Data Transfers

Your information may be processed and stored in countries other than your country of residence, including jurisdictions that may provide different levels of data protection.

By using our services, you acknowledge that such transfers may occur in accordance with applicable laws and appropriate safeguards.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• The right to access your personal data.

• The right to request correction of inaccurate information.

• The right to request deletion of personal data.

• The right to object to certain processing activities.

• The right to request restrictions on processing.

• The right to data portability where applicable.

To exercise any of these rights, please contact us at fixifyshop2026@gmail.com.

Children's Privacy

Our services are not directed to individuals under the age required by applicable law to provide consent for data processing. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take steps to remove such information.

Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective when posted on this website.

Continued use of our services following any modifications constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Fixify

80 Avenue de la République, 93300 Aubervilliers, France

Email: fixifyshop2026@gmail.com